Case Studies

Industry: Logistics

OIA Global Logistics is a full-service supply chain management service provider. It offers freight management, creative packaging services, international logistics, ground transportation, customs brokerage, kitting, labeling, assembly, and warehousing and distribution services. It is a member of the International Air Transport Association. OIA operates local offices in Asia, Europe and the USA, connected by a global network and shared application platforms.

Company Challenges:    

• Replace legacy order management systems with an integrated solution connecting sales order flow with inventory control while tying fulfillment to their financial management system
• Separate OIA from its shared environment with 23 other companies so it could run independently
• Optimize the supply chain and realize cost savings through packaging re-design, sourcing, and improved management

Industry: Industrial Manufacturing

A leading global provider of highly engineered consumable products and solutions for challenging industrial applications in the resources, infrastructure, power generation and transportation markets. The company operates on six continents supplying products through a global distribution network, close to their customers, delivering superior quality, value and speed.  For nearly a century, customers have looked for productivity improvement, responsive service and innovative solutions to their most difficult problems related to wear, impact, corrosion and heat resistance. 

Company Challenges: 

Integrate an acquisition operating in Australia, Indonesia, New Zealand and the Philippines into their existing Oracle E-Business Suite in a short time-frame. This was by far the most complex ERP and business process project the company had faced in many years. The business process challenges focused on implementing new Fabrication and Service & Repair Business into their single global instance. The Project was completed in just under 5 months. 

Industry: Manufacturing & Distribution

Since 1976, Zak Designs has been committed to making mealtime fun for people around the world. Whether it's through dinnerware and on-the-go products that feature children's favorite characters or tableware and kitchen prep products that represent the latest global fashion statements, Zak gives people the mealtime products that fit their appetites.

Company Challenges

• Upgrade existing database to 11g and upgrade Oracle applications from 11.5.10.2 to R12.1.3
• Reduce system downtime to a 2 ½ day window to minimize disruptions to standard operations
• Limited availability of functional and technical resources available to support the deployment

Industry: Manufacturing

United Streetcar was formed in December, 2005, and is a wholly owned subsidiary of Oregon Iron Works, Inc. (OIW). OIW is a metals manufacturing company that specializes in mechanical and electrical integration and complex fabrication across diverse industries. United Streetcar is the only manufacturer of modern streetcars in the United States. United Streetcar manufactured the first modern Buy America compliant streetcar in the U.S. for the City of Portland, Oregon.

Company Challenges

United Streetcar’s anticipated manufacturing needs required an ERP system back-bone for start-up operations that could be built upon as United Streetcar grows. The implementation plan, scope and approach should seek to establish a basic infrastructure that will enable United Streetcar to establish discrete manufacturing capabilities as quickly as possible and build on these capabilities. United Streetcar was looking for an implementation partner with a local presence.

Industry: Retail 

Company Challenges - GRC

• Granting User access request process was entirely manual.  The volume of tickets requested increases each year, 2,860 requests in 2008 averaging a turnaround time of 2.5 days, which is a significant burden on Helpdesk and negatively impacts users’ productivity
• Access not based on a formal set of segregation of duties (SoD) standards
• No reporting was available to identify those individuals with conflicting duties based on a set of standard SOD conflicts
• No tracking mechanism existed to audit the transactions performed by users with ‘Super User’ privileges
• Movement of employees could create legacy access that may no longer be  appropriate or needed for new job function or role
• Difficult to demonstrate sufficient and consistent control over the granting, reviewing and approving of user access to financial information and transactions

Company Challenges - Cash Mgmt

• Client presented the business need for a B2B solution to sell electronic devices to brick and mortar retailers that would systematically manage sales orders, EDI messaging, invoicing, and accounting transactions.
• The US functional business teams were using antiquated tools to manage their business
• The primary business concern was  sales of the electronic device grow, business processes would become fragile and unable to scale.

Industry: Manufacturing 

Leupold & Stevens, Inc., is an American, family-owned, fifth-generation company that has been designing, machining, and assembling precision optical instruments and other products for 100 years. Founded in 1907, the company now employs 600 workers. Leupold’s® success has been built on their commitment to their customers’ absolute satisfaction, and their commitment to building the best optics for the shooting sports, general and wildlife observation, and the military and law enforcement communities.

Company Challenges

• To remain competitive, the company needed to replace an IT infrastructure built for 20th century MRP (Material Requirements Planning) with a progressive platform supporting the latest Lean Manufacturing principles.
• Move to a more demand driven, flow manufacturing model.
• Gain the ability to better track and manage product lifecycles.
• Formalize change management procedures and controls.

Industry: Non-Profit Foundation

Established in 1993 by Jerome Lemelson, one of America’s most prolific inventors, the Lemelson Foundation sparks, sustains, and celebrates innovation and the inventive spirit. It supports projects in the United States and developing countries that nurture innovators and unleash invention to advance economic, social, and environmentally sustainable development.

Company Challenges

• Implement a flexible financial and grants management system to meet the unique accounting and reporting requirements for the foundation, which provides grants around the world
• Accelerate reporting to the board, streamline tax return preparation, and reduce audit complexity and costs
• Deploy the solution quickly with limited internal IT resources